Optimised operations, outstanding results
Services provided:
- Full M&E maintenance, including HVAC, electrical systems, lifts, chillers and emergency lighting
- Fire and life safety systems, including fire alarms, sprinklers and aspiration systems
- Water hygiene and drainage, including ACOP L8, generators, water services and drainage
- Building fabric and height safety, including Mansafe systems and cleaning cradles
- Smart building optimisation, including BMS optimisation and Demand Logic monitoring
Background
Bellrock manages One Piccadilly Gardens on behalf of Legal & General Investment Management. As a landmark office building in the heart of Manchester, it sits within a wider 15-property portfolio across Manchester, Leeds, Sheffield, Liverpool and the North West. We deliver all statutory and technical maintenance across this portfolio, providing consistent standards, reliable site support and full compliance for every location.
Actions
- Built a clear operational structure led by Contract Manager Paul Kelly, supported by a resident engineer and a mobile engineer. This ensures proactive maintenance and a consistently comfortable environment for occupiers.
- Drove a cultural shift on site through open communication and collaborative working, supported by daily plant checks and advanced monitoring via iQVision BMS and Demand Logic.
- Delivered targeted energy-efficiency improvements, including optimising plant run times, lighting control and air-handling unit performance. These changes improved reliability and reduced unnecessary energy use.
Outcomes
- Improved energy efficiency from 46.6 percent to 99.3 percent, generating predicted annual savings of £23,800 and reducing consumption by more than 70,000 kWh.
- Maintained full statutory compliance across all critical systems, including HVAC, electrical safety, fire systems and lifts.
- Awarded “Hard Services Provider of the Year” in October 2023 for our work at One Piccadilly Gardens and across the wider Bellrock portfolio.
- Received highly positive client feedback recognising our engagement, responsiveness and commitment to continuous improvement.
